Kata's engineers develop products not only based on creativity, but also emphasis on product quality, such as materials, functionality, system stability, reception ability, user experience, and durability, to ensure that customers are satisfied.
Kata also provides one-year warranty for registered products. Inspection and repair services are carried out to malfunctioning products* by Kata qualified specialists**.
Kata provides customer-oriented quality after-sales services. We do not only provide various types of on-job training regularly to our service staff on product knowledge and communication skills, but also evaluate service quality regularly for continuous improvement.
* Click here to see the warranty details.
** Our specialists always keep the most saved information as possible.
Kata does not guarantee the integrity of data, i.e. Phone books, calling records, downloaded data, movies, photos, files etc.